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Bookmarks App for Freshservice powered by Machine Learning & Natural Language Processing.
Tips app for freshservice
A simple app to help agents scroll through their last viewed tickets.
Bookmarking Tickets with personal notes / voice notes made simple in Freshservice. This app allows agents to bookmark a couple of tickets with personal notes and revisit them whenever they want to.
Customer personality classification based on tweets for improved resolution of Freshdesk tickets, where human intervention is needed.
Agents need not worry about previewing the attachments any more
Bookmarking Tickets with personal notes made simple in Freshdesk. This app allows agents to bookmark a couple of tickets with personal notes and revisit them whenever they want to.
This freshdesk app lets you convert your ticket's description text into speech for better accessibility. The media buttons help you start, pause, resume or stop voice.
Notice board app for Freshservice
BI4Freshworks aims to bring the power of business intelligence to Freshworks. BI tools act as a front end to complement Freshworks dashboards.
An app for effortless time zone conversion.
The Ticket attachments finder helps the Freshdesk agents to accumulate all the attachments in one place, This app is part of the Refresh App Challenge.
This app enables agents to schedule the replies to send at a later time, to better manage your workflow and your customers’ expectations.
Saving links made simple in Freshservice.
The app allows getting the raised ticket updates via chat apps or social media platforms
This app provides the features that RingCentral Engage offers from inside Freshdesk and automatically displays known contact information and register a ticket for you!
Run Freshworks Suite on Slack, Microsoft Teams and Cisco Webex and increase sales rep productivity instantly! This improves sales rep and support rep productivity and reduces switching between tabs
AI-powered link repository for Freshservice
Many times agents have to handle multiple tickets, and based on the response from the customer, agents need to remember and revisit tickets important to them. This app allow's them to bookmark them
View deleted tickets of contact and restore them within a ticket.
Improving agent's productivity with multiple tools (recently viewed tickets, bookmark tickets with personal notes, grouped attachments and sentiment analysis) all under one widget.
An app for every sales, support, marketing and HR teams to be tension-free as they leave their laptop logged in/ stolen or an imposter at workplace tries to use pretending to be you.
