Hi!
I’m glad to announce that SLA Insights and Bottleneck Analytics for JSM is now available on the Atlassian Marketplace.
This release also includes the addition of the Rovo agent, designed to provide deeper insights and analytics based on the latest metrics. Along with this, I’ve improved the calculations for SLA metrics.
View on Atlassian Marketplace: https://marketplace.atlassian.com/apps/1236317 Learn more about the solution on our website: https://simplify-software.org/products/ai-sla-insights-bottleneck-jsm-itsm-help
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