SahayakSetu has evolved from an idea of making government schemes accessible into a working voice-first system for senior citizens. We started by identifying the gap in how complex and inaccessible scheme information is, especially for elderly users, and built a simple interface where users can ask questions in their own language. We implemented a pipeline combining speech input, semantic search over verified scheme data, and AI-generated step-by-step guidance, along with voice responses for ease of use. Over time, we improved multilingual support, response accuracy, and overall usability, focusing on making the experience as simple and intuitive as possible for non-technical users.
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