Set the status directly on create screen, transition will be automatic! No need to follow complex workflow paths, speed up adding tasks to agile boards in a row just in a few clicks.
Learn the actual time your agents spend to resolve a ticket. View elapsed time instead of remaining time and let the app do the math!
Take a glance at similar issues in just a few clicks. Stay focused, don't switch contexts. Display subtasks, stories in epic, tickets you are assigned to, and much more right on the Issue View.