Team Members
Christina Chong, Hannah Gomez Farias, Sanyukta Bhide, Vanessa Lane, Naomi Iwata
Inspiration
We were inspired by the keynote speakers at Girls In Tech - Hacking for Humanity (Day 1), speaking directly to members of the organizations and by watching client testimonial videos on the EDC website. Their clients' personal stories motivated our team to build a 'one-stop-shop' website that provides people with access to services that meet their custom needs.
What it does
We want to build a website with the following features:
NPO Service Matching tool - consists of a short questionnaire and results page that matches the user to a relevant NPO service. The results page will consist of: 1) high-level description of the service and background info on the NPO, 2) a checklist of actionable next steps related to the matched service, and 3) a module for collecting user feedback assessing the quality of the match to improve our matching algorithm.
Curated educational content - we will work with local NPOs to highlight local events, stories about their organization, and create educational content that would be helpful for our users.
Newsletter for updates - opt-in based email collection module that allows us to send future updates
How we built it
We started by building prototypes of the website and developing the user-flow for the Matching tool. Then we brainstormed different survey questions, designed a scoring algorithm that ties into the backend data architecture.
Challenges we ran into
The majority of our time was spent understanding the NPO services landscape and choosing the right problem to solve; it was challenging to narrow down the scope to a single problem, especially since individual NPOs seemed to be experiencing many pain points and work-flow problems. After many iterations of user-flow and technical discussions, we took a step back and re-focused on our target users (SF residents) and how we thought we could make the biggest impact for them.
Accomplishments that we're proud of
We're proud of our team for coming together with our respective specialties (2 UX designers, 1 Entrepreneur, 1 Full-Stack Engineer, and 1 Product Manager)! We're proud of our user-centered thoughtful prototype which highlights intuitive web behaviors, empathetic and digestible language, and an inviting (mobile-first) web design. We're also proud of our back-end infrastructure, which showcases a scalable question architecture and matching algorithm that updates based on user feedback.
What we learned
It's worthwhile to dive deep into user research to find the best and most attainable solution for the time period. Prioritize time together on Day 1, come ready to finish work for Day 2.
What's next for Wonder Womxn - SF Service Match
Sleep! We'd also like to reach out to local NPOs to discuss feasibility and gauge appetite towards building this type of website.
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