What others wrote about our idea: Win-Win Looks to Smart Contracts to Modernize the Mediation Process

Inspiration

Mediation is an alternative dispute resolution process that allows disputing parties to come up with their resolution that ideally satisfies the interests of all parties.

On page 266, Carrie J Menkel-Meadow, Lela Porter-Love, Andrea Kupfer-Schneider, and Michael Moffitt write in Dispute resolution: Beyond the adversarial model (published by Aspen Publishers in 2005):

"[It is] a process in which an impartial third party acts as a catalyst to help others constructively address and perhaps resolve a dispute, plan a transaction, or define the contours of a relationship"

A mediator, usually a neutral third party with no prior connection to any of the parties, controls the process of the mediation, but not the outcome. Ultimately, mediation allows for parties to collaboratively solve their dispute.

This is in stark contrast to litigation, where parties are becoming increasingly entrenched throughout the process as adversaries.

Mediation within communities and the workplace have become common. Depending on the type of case and jurisdiction, parties may be required to seek mediation prior to being permitted into the court room. As mediation has an extremely high success rate in the upper ninety percent range, many cases never make it into litigation.

As the term mediator is not protected, anyone can claim to be a mediator. However, a skilled mediator has commonly gone through an extensive training program. Certified mediators on Win-Win have advanced degrees in Conflict Resolution or Law in addition to having graduated from effective mediation training programs.

What it does

Fixing the problems in the mediation industry.

Current problems vs Solutions through Win-Win

Problems of the current mediation system Solution through Win-Win
Trusting Credentials
Parties cannot easily verify mediators' credentials, and the number of innacurate or even false credentials in the field is increasing constantly in the last years.
Trust
Universities and peacebuilding organizations verify their graduates on Cardano. Parties have access to professional mediators and can check their certifications.
Mediation process slow to start
Conflicting parties do not have months to start the mediation process when they are ready to kill each other, and the current process to set up a mediation might take that long.
Convenience
Parties find mediators specialized for their case instantaneously through our DApp. Clients flow to qualified mediators, according to their availability.
Refund/payment guarantees
Mediators may favor the party who pays their fees first. Mediators sometimes have to run after their money. Parties have no refund guarantees on a no-show by the mediator.
No-hassle payment
Refunds and payments are handled by smart contracts. The mediator doesn't know who paid first, therefore lower risk of bias in the mediation process. The parties are refunded in case of a no-show by the mediator.
Ethical mediators don't have repeat clients
As the DevOps of Conflict Resolution, mediation helps parties to solve not only their acute, but also future disputes.
Good for the world, but bad for business.
Mediators focus on the process
Win-Win pre-selects suitable mediators for any given case. On Win-Win, mediators can focus on doing their work, and not trying to be the loudest on social media.

How we built it

  • Smart Contract on Cardano Blockchain using Plutus and its PAB
  • Neo4j graph database
  • Apollo Server on Nodejs
  • React frontend
  • Mailjet

Challenges we ran into

Just time. We just incorporated earlier this month and have a lot of administrative stuff to deal with.

Accomplishments that we're proud of

It actually works.

What we learned

Don't get hung up on the small stuff during a hackathon.

What's next for Win-Win Dispute Resolution

  • Develop around a well-researched and properly designed user experience.
  • Wallet integrations
  • Atala Prism Integration for identity / certifications
  • Raising more funds

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