Developed WhatsApp Doctor Appointment Booking System with Receptionist Dashboard
Designed and developed a comprehensive healthcare communication platform that enables patients to book doctor appointments directly through WhatsApp, eliminating the need to install a mobile application or make phone calls.
Key Features
- WhatsApp-based appointment booking using the Meta WhatsApp Business API.
- Interactive chatbot that guides patients through the booking process.
- Real-time appointment scheduling and confirmation.
- Receptionist dashboard for managing doctors, patients, appointments, and schedules.
- Automated appointment confirmation and reminder messages to reduce no-shows.
- Follow-up reminder capability for post-consultation visits.
- Secure REST API-based backend architecture.
- Database-driven appointment and patient management.
- Designed to support future AI features such as symptom analysis, multilingual conversations, and intelligent appointment recommendations.
Technology Stack
- Java
- Spring Boot
- REST APIs
- MySQL
- Meta WhatsApp Business Platform
- HTML, CSS, JavaScript
- Git & GitHub
Business Impact
- Simplifies appointment booking for patients using a familiar platform (WhatsApp).
- Reduces receptionist workload through automation.
- Improves clinic efficiency with centralized appointment management.
- Helps healthcare providers minimize missed appointments through automated reminders.
- Built as a scalable SaaS solution that can support multiple clinics and hospitals.
Live Demo
📱 Send "Hi" on WhatsApp to +91 70936 56473 to experience the live appointment booking demo.
Log in or sign up for Devpost to join the conversation.