FAM:LY

Elevator Pitch
Inspiration
Background Statistics
Directory
User Indentification
UR1: Initial Survey
UR2: Usability test of Prototype
Key Feature 3 Emergency Alarm
Key Feature 2 Long distance reminder
Key Feature 1 Intimacy Score
Design Process 1 : Jam board Brainstorm
Design Process 2 : White Board Sketch
Design Process 3 : Low Fidelity Prototype

1.Prototype link (Please submit a link to a playable prototype, not a link to your design file)

2.Describe your project (max 150 words)

Staying human in the age of AI becomes more crucial, especially for an aging population that increasingly faces isolation. This app allows caregivers who live faraway to remotely ensure the well-being and safety of their senior family members. It tracks key physical health metrics such as heart rate and blood pressure. If abnormalities occur, the app triggers a 911 call, providing immediate emergency response. It also assists in maintaining seniors' daily routines by allowing caregivers to set reminders for medication, exercise, and other health-related activities.The app also fosters family engagement through an intimacy score that reflects interactions such as video calls, blog posts, and reminders set within the app. By combining health monitoring, emergency response, and emotional connection, the app ensures that seniors remain safe, supported, and connected to their loved ones in the age of AI.

3.Describe your research process and findings. If you conducted any surveys or interviews, please include the survey form and/or interview questions here. If you conducted secondary research by pulling from online sources, please include a link to your sources. (Max 500 words)

Our research began with a personal story: Eliza’s grandfather, who lives alone, often forgets medication and is at risk of falling. This highlighted a broader issue—16.2 million elderly adults live alone in the U.S., and 56% felt isolated during the 2020 lockdown.

sources for background stats: https://westhealth.org/initiatives/geriatric-emergency-care/ https://www.healthyagingpoll.org/reports-more/report/trends-loneliness-among-older-adults-2018-2023

User Research 1: Survey We surveyed 6 elderly individuals and 11 adult children to understand their needs. Key findings: Elderly Respondents

83.3% struggle with managing medication without reminders.
66.7% prefer visual icons over text for easier navigation.
100% find most app text too small.
83.3% say apps are hard to learn.
50% experience loneliness when their children aren’t around. Adult Children Respondents
72.7% feel guilty about not checking in enough.
54.5% would engage more if a gamified reward system existed.
100% worry about not being notified of accidents in time.
These insights guided our design, focusing on accessibility, emergency alerts, and gamified interaction to strengthen family connections Survey Questions:

Survey Questions for Elderly Respondents How do you currently manage your medication schedule? ❏ I remember on my own ❏ I use written reminders (notes, calendars) ❏ A family member reminds me ❏ I use an app or digital reminder ❏ I often forget or struggle to keep track

How do you prefer to navigate a mobile app? ❏ Mostly using text labels ❏ Mostly using visual icons with minimal text ❏ A combination of both ❏ No preference

How do you feel about the text size in most mobile apps? ❏ Too small, hard to read ❏ Just right ❏ I prefer larger text but can manage

How easy or difficult do you find learning to use new apps? ❏ Very easy ❏ Somewhat easy ❏ Somewhat difficult ❏ Very difficult

How often do you feel lonely when your children or family members are not around? ❏ Often ❏ Sometimes ❏ Rarely ❏ Never

Survey Questions for Adult Children Respondents

How often do you check in with your elderly parent(s)? ❏ Multiple times a day ❏ Once a day ❏ A few times a week ❏ Rarely Do you ever feel guilty about not checking in with your elderly parents as often as you’d like?

❏ Yes, often ❏ Sometimes ❏ No, I check in enough

Would you be more likely to engage with your parent(s) if there was a gamified system (e.g., rewards, family engagement rankings)? ❏ Yes, I would engage more ❏ Maybe, depending on how it works ❏ No, it wouldn’t change my behavior

How concerned are you about not being notified in time if your parent(s) experience an emergency? ❏ Very concerned ❏ Somewhat concerned ❏ Not concerned

4.Describe your most important design decisions. What research findings and/or user testing results led you to make these decisions? (Max 500 words)

Our most important design decisions were driven by usability testing with two elderly users and four children. Through think-aloud sessions, we identified key areas for improvement:

Button Size – Initially, elderly users struggled with small buttons. To improve accessibility, we increased button sizes for easier interaction.
Emergency Alerts – Users valued emergency alerts but feared false alarms causing unnecessary panic. To address this, we added an “I’m fine” option, allowing seniors to dismiss non-critical alerts.
Family Management – Users expected an easier way to monitor multiple seniors. We introduced a Family Status Bar on the homepage, enabling seamless switching between family members.
Personalized Reminders – The voice-recorded reminder feature was highly appreciated for feeling "more personal." We retained this feature, reinforcing emotional connection.
Intimacy Scores – To encourage engagement, we implemented Intimacy Scores, rewarding adult children for interactions with seniors. Competing with friends through these scores adds a gamified incentive.
Emergency Trigger – We designed an Emergency Trigger that automatically calls for help when abnormalities are detected on the senior’s side, ensuring timely intervention.

These research-driven decisions improved usability, accessibility, and emotional connection within the app.