Recently, we visited a dine-in restaurant which gave us a receipt with a QR code on it to pay for our meals digitally. They then gave us another receipt afterwards for our actual payment processing. We found this to be a little wasteful and laughed it off at the time, but remembered this experience when we read the problem statements presented by NCR. Furthermore, one of our close friends's families owns a small restaurant which is slightly struggling due to the COVID-19 pandemic. We thought that implementing safer ways to dine and pay, as well as providing analytics and insights to restaurant owners so they can cater better to their customers would help small businesses
This project was a great learning experience for us as the NCR APIs proved to be more difficult than we had anticipated, but in the end we got that full stack experience and were able to make a decent prototype.
wable is a web platform for restaurants to utilize QR codes at tables as a way to create a seamless, contactless experience for customers to order, reduce physical waste through online receipts, as well as provide data analytics as insights for restaurant owners. wable utilizes two web apps, one for customers when they go to a restaurant, and one for restaurant employees and owners. Customers will be able to walk into a restaurant and scan a unique QR code at their table seat, taking them to an online menu where they can order food from the web app. They will be able to pay through Apple and Google Pay, as well as by inputting their credit card information. The order requests will be sent directly to the restaurant kitchen, where the kitchen will be able to view orders and cook them through the restaurant-side app. The restaurant-side app has an overview of tables and seats for the restaurant, which recieves the data of the order from each seat's unique QR code to keep track of each seat at each table. Waiters and servers will use this to be able to serve food more easily and keep track of where orders should go. At the end of the meal customers will be billed a online receipt through their email they were prompted to input when they placed the order. If they request, they may get a physical receipt. This reduces waste and the cost of printing physical reciepts for the restaurant. The data received by each order will be stored and formatted into analytical insights for the restaurant owner, with information on various things such as popular orders, popular times of day, profit gained from specific orders and cost analysis of producing/buying ingredients for specific orders, and more.
- Created during HackGT 2020, with NCR APIs.