Solving the Vodafone problem statement and targeting users between the age of 18-24 with Vodafone U
What it does
We've built a complete solution that targets all the problem statements. We have a chatbot for real-time customer-satisfaction and offer-information. The offers are recommended by an LSTM recommender system, that performs by training on user data collected by Vodafone. Targeted offers include parameters such as Age, Gender, Location, Messages, Applications, etc. We also have a voda-dashboard, that collects this information, and displays it in real-time with visualisations. Includes User-click and coupon-code activity, categorised by location. We also used the assistant API to provide voice-assistance for users, including offer-retrieval and other help. A fully-functional standalone android application to request and perform the above.
All the offers and coupons are existing vodafone partners, and helps customers benefit with offers that they are most likely to redeem. We also provide a location-based coupon service, that notifies the user with offers next to his location.
How we built it
We've built an entire solution with 4 people. Each person took up a specific statement, and we integrated the entire thing together.
Challenges we ran into
Training the data, acquiring data, recommendations. Overlapping integrations, with existing system.
Accomplishments that we're proud of
ALL Vodafone problem statements solved. Everything is working.
What we learned
A lot of Business and model predictions
What's next for voda
Chatbot for ticket-registration and solution purposes by customer support.