Virtual Call Center ( AI + Machine Learning + SMS + WEB )

Inspiration

call center automation, War dialing

What it does

manage scheduling booking for Covid19

How I built it

with 100 OpenSIPs and 900 asterisk servers clustered with Percona XtraDB

Challenges I ran into

make more the 6 million call per hour

Accomplishments that I'm proud of

over 4 million call per hour

What I learned

a lot

What's next for Virtual Call Center ( AI + Machine Learning + SMS + WEB )

provide the best automated call center ever

Built With

• android
• asterisk
• c#
• ibm
• java
• javascript
• opensips
• percona
• php
• xtradb