A modern, full-stack web application for managing customer complaints and product batches in a Quality Management System (QMS). Built with FastAPI backend and React/TypeScript frontend, featuring AI-powered complaint processing and analysis. AIVOA QMS is a comprehensive complaint management system designed for pharmaceutical and quality management operations. The system enables users to:
Create and manage customer complaints with detailed information Track product batches and their manufacturing details Manage customer profiles and product inventory Leverage AI agents to automatically extract, categorize, and prioritize complaints from multiple sources Process documents (PDF, DOCX) containing complaint information AI-assisted data correction to ensure complaint accuracy The application features a split-view interface with a complaint form on the left and an AI Copilot on the right for intelligent assistance.
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