VendeIA

Inspiration

Small businesses lose sales every day because they cannot answer customer messages quickly, prepare quotes consistently, or follow up with every interested buyer.

Many owners receive questions through chat, voice notes, and product photos, but they still manage those conversations manually. VendeIA was created to help small businesses turn those messages into real commercial opportunities.

What it does

VendeIA is an AI sales agent for small businesses.

The goal is for the agent to:

• Understand customer questions in natural language.
• Process text, voice notes, and product images.
• Search a business catalog and check product availability.
• Recommend suitable products or services.
• Generate quotes.
• Register orders and sales opportunities.
• Follow up with interested customers.
• Escalate conversations to a human when necessary.
• Keep an auditable record of the actions taken by the AI.

How we are building it

VendeIA is being developed as a responsive web application using Gemini as the main AI reasoning engine.

Our planned architecture includes:

• Gemini API for multimodal understanding and agent decisions.
• Firebase Authentication for secure access.
• Firestore for businesses, catalogs, customers, quotes, and activity logs.
• Google Cloud services for backend processes and deployment.
• A responsive web dashboard for business owners.
• An evidence center to measure AI usage, quotes, orders, response times, and human intervention.

Why Gemini

Gemini allows VendeIA to understand different types of customer input and connect AI reasoning with real business actions.

Instead of being only a chatbot, the goal is for Gemini to use tools, access business data, create quotes, register opportunities, and decide when a human should take control.

Current stage

The project is currently in its initial development stage.

We are building the first working version, preparing the commercial pilot, and designing the system to collect real usage evidence from the beginning.

Challenges

The main challenges are:

• Making AI decisions reliable and auditable.
• Preventing incorrect prices or unauthorized actions.
• Handling incomplete customer requests.
• Protecting business and customer information.
• Creating a product that is simple enough for small businesses to use without technical knowledge.

What we hope to achieve

Our objective is to help small businesses respond faster, reduce repetitive work, generate more quotes, and convert more customer conversations into sales.

VendeIA is designed for small businesses in Latin America, starting with Spanish-speaking merchants and service providers.

Built With

• cloud-firestore
• cloud-run
• css3
• firebase
• gemini-api
• github
• google-cloud
• html5
• javascript
• node.js
• rest-api