Inspiration

I was developing trading bots for Polymarket that analyse available data and bet on the outcome. The bots have been trading quite good with 97+% winning bets. It's all fun, but you can not change the outcome. The works stops at trying to predict. With the project I'm building for this hackathon the prediction is just the first step. Then comes the action.

What it does

It proactively tries to predict and solve issues. I'm starting with customer success, meaning trying to keep customers happy and ensuring they renew their subscriptions. I try to predict what customers might decide to cancel, and proactively contact them in order to keep them. Alternatively, if they still decide to cancel we might at least learn the reasons and ensure we improve. The key part is building the warrant-to-act, a system that understands when and which action is appropriate. So we act not for the purpose of acting, but for the purpose of achieving the result, which is keeping the customer.

How we built it

I was building it in the following way. I had initial ideas of what I want to achieve, I then ran them through 5.6 in ChatGPT. We got through the theories and practices for different pillars of the solution (prediction, action, beliefs, world models, etc). ChatGPT then created md files for Codex to implement, based on what we discussed. So we created the architecture of each block.

Challenges we ran into

Not all theories are easy to implement in the short notice and this is just a v1 version of what I plan to achieve.

Accomplishments that we're proud of

We've managed to build a system that knows how to differentiate between beliefs and truth, how to make predictions and then learn on them, how to decide which action is appropriate at the particular time.

What we learned

We learnt that sometimes the best strategy is silence. And it doesn't mean that we shall never do anything, it might mean not yet.

What's next for Uzel

I will find the design partners to actually try to use real data to run through the system and keep improving.

Built With

  • chatgpt
  • codex
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