CLAIM - Evidence Pack

Before emailing Amazon or Currys, Claim Evidence Pack scans your UGREEN NAS for receipts, serials, and fault photos, flagging what’s ready or missing—without cloud uploads.

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Inspiration

I have sat with a broken device, a Downloads folder full of PDFs, and a Photos library of blurry label shots, unsure whether I already had enough to open a warranty or refund claim. Cloud AI that “summarises my files” is the wrong tool when the files include bank details and home addresses. A UGREEN AI NAS already holds that private mess next to a local model. The missing piece was a checklist that refuses to invent proof.

What it does

Claim Evidence Pack is a UGOS / Uliya Skill. You name the product or dispute. It searches the folder you name (or indexed user shares), reads documents, searches Photos, OCRs only the pictures that search returns, then returns a Markdown readiness report: Found Facts, Discrepancies & Conflicts, Missing Proof. After you confirm, it can save the report, copy the found files, and create a virtual album. It does not decide legal rights, draft a dispute letter, or email a retailer.

How we built it

A coordinator Skill in Markdown delegates to file-agent, document-agent, photo-agent, and knowledge-agent. Gap rules define four slots: purchase proof, warranty terms, serial identification, and visual fault proof. Lookalike serial OCR (0/O, 1/I, 8/B) is flagged for human review, not treated as a hard mismatch. The package was checked with UGREEN uliya-skill-kit 0.7.3. Drafting used Cursor (Grok/Claude); review discussion used Google Gemini; a human edited the final text.

Challenges we ran into

Keeping the proposal under the 500-word PDF limit without losing the seven-step flow. Staying inside published NAS capabilities (no custom scripts, no PDF dossier generator). Distinguishing “missing file” from “OCR misread” so a one-character serial error does not become a false claim gap.

Accomplishments that we're proud of

A Skill that treats absence as the answer. Proposal, gap rules, and SKILL.md now describe the same pipeline. A clean static pass with zero errors. Honest limits: Markdown + folder + album, not a fake legal brief.

What we learned

Local NAS Skills win when the job is private, multi-file, and negative-result-sensitive. Pitch language must match the capability catalog, or Round 1 overclaims become Round 2 failures.

What's next for Claim Evidence Pack

Install and run the three finalist test cases on real UGOS Pro hardware. If that holds, optional claim-type checklists (RMA vs courier damage) without turning the Skill into a lawyer.

Built With

  • ai
  • cursor
  • document-agent
  • file-agent
  • knowledge-agent
  • local
  • markdown
  • nas
  • ocr
  • photo-agent
  • privacy
  • pro
  • ugos
  • ugreen
  • uliya
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