travelsguide

Cover for Homepage
GIF
Front-end Interactive Design to attract Long-term Travellers
Who we are
Cover for Connect page
Connecting with Mentors
Getting Started with the App
Connect Yourself to an Experienced Guide
Autofill Documents Online with MyInfo
Learn From Verified Articles
Wireframes and our user journey map

Try our application here: Website 1 - more images // Website 2 - more functions

TLDR

For working adults: short-term travellers have issues with admin documentation, while long-term travellers require connection from home. We connect both of them so long-term travellers can connect to Singaporeans, as well as guide them in admin processes. Some functions: 1. Travel Admin Checklist, 2. Document Autofill with MyInfo, 3. FaceID security, 4. Creating online ambassadors for authorities for fluency. 5. Incentivise online guides with ride hailing rewards.

Inspiration

We were inspired by the various user interviews conducted, hearing woes form others on the lack of online presence of government officials, as well as a lack of personal guidance for Singaporeans intending to travel. 55% of Singaporean expats indicated they would rather be home during the pandemic. We thought: what if we could create a solution that complements both issues?

What it does

Our project provides both administrative convenience, as well as forges real human connections between those Singaporeans living overseas.

Currently, the administrative procedures remain dispersed over the internet without a centralised platform. By collating all these sites, our project would allow for greater structure and flow to the admin processes, thereby bringing convenience to the user. Furthermore, we noticed that since the admin processed have been collated, it is possible to use machine learning and MyInfo to autofill forms.

Notably, we understand that no list can be exhaustive and thus safety nets need to be in place. In such cases, enquires can be made to ambassadors from gorvenment agencies as well as other experienced Singaporeans. This brings up the question of how do we decide who can help. This led the idea of gamification, where users have to complete tasks to show that they have acquired enough experience to aid others. Expanding on this mentoring system, we realised this could be extended to aid Singaporeans in learning new cultures overseas by asking their mentor.

How we built it

We built the wireframes on Miro, and created the front-end for our website using HTML, CSS and Javascript. It was also built on Django fullstack framework, with a CSV database for the living cost calculator, and secure hash login system.

Challenges we ran into

Though we have progressed far, by no means was the project smooth. We scrapped several prototypes and ideas midway when we realised that they did not meet the scope of our project.

Accomplishments that we're proud of

We feel proud as we strongly believe our project will be able to successfully benefit our target group, as the administrative convenience and mentor/mentee features can improve the quality of life of overseas Singaporeans.

What we learned

We learnt that clear organisation of our work would be more beneficial in the future, as we would be able to see the bigger picture and thus be able to have a clearer understanding of the problems we face. Through the short journey of the project, we learnt the role of good research and user interviews as the foundation of the project. With due research, we could smoothly single out problematic points within the current system. We also found it important to decide on areas based on our capabilities to determine the scope our project. After considering our constraints, we decided to focus on the administrative and cultural needs of the users.

Why don’t we stop at a checklist

Our project believes to add depth into how people learn to handle admin processes - having a superficial guide will not do it for traveller. Therefore, we went further to develop ideas for Personal Guides, and at the last level, a Chatbot for people. This comes from some insights from our user journey mapping and user interviews.