Inspiration
Interacting with customers is lot of time consuming task. It can be automated and save lot of time and increase the customer satisfaction by using new technologies.
What it does
This application implements a virtual agent powered by DialogFlow to interact with customers.
How we built it
Frontend build with React framework. Backend functions developed by using Node.js. Google Cloud Platform DialogFlow used to build the virtual agent.
Challenges we ran into
Build customer intent lists for the virtual agent.
Accomplishments that we're proud of
Build a virtual agent that able to completely automate the process of booking a hotel.
What we learned
Learned how DialogFlow works and make payments with Hedera Hashgraph.
What's next for Travel Booking with Hedera and Google DiaogFlow
Add a recommendation engine powered by an artificial intelegent.
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