During the COVID-19 pandemic, many of the businesses suffered losses, some lost income while some lost their customers. So, Our goal was to provide a safe commute option for the Indy Go riders. To know more about the troubles current Indy go riders face we sent out a survey to go to the depth of the real issues. The analysis of the surveys and it ended with surprising results. The problem was not specific to COVID-19 but the real issue was that customers were facing inefficient, unreliable, inaccessible, and slow service. Hence, To make IndyGo safe, reliable, accessible and efficient became our goal. Our first few solutions were quite not feasible for IndyGo and moreover there were hundreds of other people willing to use public transport to reduce carbon footprints, reduce waiting time in traffic jams and make a peaceful commute to their destination but there was no reliable and efficient way of commute that provides all of this. Thus, we ended up on the idea of introducing a new way which will allow IndyGo to increase their ridership as well as provide a safe, cost-efficient, reliable and accessible way of commuting around Indy, EZ-Hail powered by IndyGo.
What it does
EZ-hail is a Commuting service of 12-15 riders by IndyGo that provides riders to simply send a notification of their destination and pickup location from the EZ-hail mobile app to the electric minibus driver. Upon confirming the ride by driver and user, the EZ-hail app will provide the estimation of vehicle arrival and their entire commute period. EZ-hail also has an additional feature of payment using a QR code scanner that ensures the safety of the commuters by reducing the physical contact in times of COVID-19. It also takes another safety measure by asking riders if they have suffered any of the COVID-19 symptoms in past 24 hours before they hail and ride the vehicle.
How I built it
Challenges I ran into
As a part of the Go team, it was on our end to make sure that we come up with a solution that is feasible to deliver by our pro team and also which provides a smoother commuting experience in Indy. Before we finalized our product idea, we had struggled to find a solution for our SMEs as what they wanted. So we ended up sending surveys and discussing survey results later with our coaches in detail to how we could frame an idea on that base. It was definitely a challenge for our Pro squad to implement it which we believe they have done an excellent job in designing a product that could be part of our daily commute.
Accomplishments that I'm proud of
We are happy that we were able to find a new way to commute that could be a part of the daily life of our Indy commuters which is safer, environment-friendly, reduces cost by 65%, and time by more than 50% at the same time providing similar service like Uber/Lyft/private cabs does around Indianapolis area.