We have condensed all the data given to us in one simple number. We can identify performance for every station and reduces it to one metric.
Expected recovery time based on Type of incident
Delays / Cancelations, Cancellations more important, affects more people
How fast services were recovered
PPM - Public performance metric, which is currently what TOCs are looking at
Why you need this:
In the month of October, 2019, delayed trains cost Network Rail a total of
£913,603. This clearly has a lot of room for improvement.
It will allow managers to quickly identify issues and improve performance.