We have condensed all the data given to us in one simple number. We can identify performance for every station and reduces it to one metric.


Immediate feedback




Expected recovery time based on Type of incident

Delays / Cancelations, Cancellations more important, affects more people

How fast services were recovered

PPM - Public performance metric, which is currently what TOCs are looking at

Why you need this:

In the month of October, 2019, delayed trains cost Network Rail a total of
£913,603. This clearly has a lot of room for improvement.

It will allow managers to quickly identify issues and improve performance.

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