The problem we solve
Long-term care facilities were already strained due to insufficient staff competencies, lack of time and continuity of care, when the COVID-19 crisis hit and many workers fell ill or had to self-isolate. Volunteers are engaged, personnel from other branches are retrained, staff are moved between wards and facilities. Care assistants for home care, residential settings and hospitals need to learn new skills and adapt to new environments. Training and training management is needed to assure proper adherence to regulations and procedures as well as to support the staff in working effectively.
The solution: the Minnity Microlearning Platform
The Minnity Microlearning Platform offers care staff short courses built with bite-sized learning units, that are easily accessible on a smartphone. The learning bites:
- are clearly structured and easy to understand
- offer relevant content from trusted providers
- give guidance on procedures and routines in specific environments and organizations
- form a personalized learning pathway according to the learner’s preferences and performance
- help to find answers to questions in a couple of seconds
- allow to take notes and save most important information in the individual learner’s learning space
With the Minnity Microlearning Platform, care managers get an easy-to-use tool to manage and monitor their teams’ competence development and training adherence. There are three types of courses:
- Ready-made microlearning courses provided by reliable providers (in the intuitive Mennity format), eg. “Cleaning and laundry for clients with COVID-19”.
- Templates for courses and instructions to be adapted to local requirements, e.g. “The fire emergency policy” or “The shift handover procedure”.
- An easy-to-use authoring tool to create learning material from scratch for specific instructions.
This flexible method allows to optimize learning programs to specific units and to ensure well-rounded, time- and cost-efficient onboarding and training. We support care organizations in developing resilience and adequate response strategies in the face of crises and challenges by offering intuitive and flexible digital tools.
Katarzyna Hess-Wiktor, Founder, CEO - PhD Psychology, 16 years in training and training management, experienced in creating digital learning tools. Steers the company’s business and strategic development, bringing in experience in dementia care and training.
Przemek Wiktor, Co-founder, CTO - 15 years in software development and leading IT projects in large corporations and startups. Przemek manages Minnity’s technical development, based on his experience in creating software with high security demands.
Yuliia Povstiana, Marketing Manager - 10+ years of experience in B2B marketing, strong skill set in design and communication processes. Yuliia drives the company’s marketing, communications and design.
Elena Minenko, Project Manager - MD, student of Health Informatics with 10+ years of experience in product development and project management.
Beatrice Causey, Intern - OT with clinical experience from healthcare and a background in sales. Supports the company as within areas of business development and marketing.
Mari Kruse, UX Research & Design - Strong skills in creating intuitive and user-friendly interfaces. Knowledge of user-centered design and user testing. Loves to make the users happy.
Our team has already created solutions for caregivers together for over two years and we have competencies in business development, care, product development, UX and marketing. We have carried out several pilot tests of digital solutions and introduced an app for person-centered care to the Swedish and French market. We know our users and customers well and we know what we are doing.
The platform will be offered in a B2B model based on annual subscriptions for long-term care companies, with various fee level options depending on user count. COVID-related courses will be offered free of charge, other training’s will be offered through paid licences. Additional group training and consultant services will be available. Strategic partnerships and integrations with scheduling and reporting systems as well as HR tools will allow for growth.
During the weekend, we have
- developed the concept to a feasible business model
- developed a clickable prototype for usability testing and tested it with 5+ users
- received feedback on the concept and prototype from 7+ stakeholders regarding content, usability, the business model, strategies for partnerships and development, and improving the structure to enhance learning.
- identified next steps and required resources
- developed a project plan and description to be used in further fundraising
The solution’s impact to the crisis
The Minnity Microlearning Platform lets care managers easily manage and monitor their employee's training and onboarding. We save time and money on the introduction of new and temporary personnel and allow for higher care quality. By providing templates and examples from other care companies, we can also guide the managers to ensure all the necessary procedures and instructions are in place. Minnity supports care organizations in developing resilience and adequate response strategies in the face of crises and challenges.
The necessities in order to continue the project
The prioritized market segment is residential care in Sweden, followed by home care services. The planned steps are as follows:
- establish formal collaboration with development partners (2 nursing home chains already interested)
- plan a co-creation and testing process with end users in the nursing home environment. Investigate further their training needs
- research training providers with applicable training content and establish collaboration
- acquire funding for course development (ca. 150 000 EUR)
- create courses based on the needs analysis
- develop algorithms for personalized learning pathways Further scaleup opportunities include creating course libraries for hospital care assistants and expanding to new European markets.
The value of the Minnity Microlearning Platform after the crisis
Although less acute than in the current situation, the learning needs of care staff will remain high in the upcoming years, especially as the long-term consequences of the COVID-19 pandemic. With ageing societies and insufficient staffing levels in care facilities, as well as new viruses and diseases constantly evolving globally, effective training will remain a necessity for care providers. The microlearning format is increasingly gaining recognition - we want to learn on the go and access information whenever we need, not the least in care professions, where staff needs to be present with the caretakers. The Minnity Microlearning Platform can become the place to go for quick access to reliable, practical knowledge on caregiving and a place to globally share information and learnings from all corners of the globe so we can act fast where needed. The Minnity Microlearning Platform could be integrated with existing planning and scheduling systems and HR tools in care units to facilitate employee management and development in the care sector - and potentially beyond.