Patient engagement is an area of active interest for hospitals and primary care doctors. In the past few years, with the rise of EMR systems, patient portals are common place. They serve as ways to communicate with the care givers within the EMR.
However, a large number of vulnerable populations do not have access to internet or lack the tools to access bandwidth heavy secure websites.
TextADoc is a twilio-based app that connects EMR systems to patients. They can text a certain query/question and it is appended to the patient profile for faster redressal. For the purposes of the demo, we use Box because of the easily available API-endpoints.
Future work will involve integrating with Epic healthcare pending on api access.