FixTh!s

Inspiration

FixTh.is was born from one simple question: “Why do we keep tolerating things that quietly wear us down at work?”

In healthcare, education, and many other sectors, daily microfrictions — like broken devices, unclear shift schedules, or unspoken annoyances — pile up without a clear way to surface or solve them. People care, but they don’t always know how or where to speak up — especially when it’s not “their job to fix it.” We wanted to build a platform that makes the invisible visible, without blame or bureaucracy.

What it does

FixTh.is is an anonymous delegation engine for everyday workplace frictions.

💬 Anyone can report small annoyances — quickly, anonymously, and without needing to solve them.

🤝 Others can upvote or resonate with the issue, creating friction patterns over time.

📊 Team leads or managers see aggregated, anonymous insights through an admin dashboard.

🛠️ They can act on what matters most — backed by real, lived signals from their team.

No drama. No lengthy forms. Just: “This could be better.” → Logged → Noticed → Improved.

How we built it

We combined Bolt.new and design tools to build a rapid prototype, focused on accessibility and emotional clarity. Narration: ElevenLabs (for voiceover and tone testing) Visual storytelling: Midjourney (to generate emotionally resonant key images) Language & translation: Lingo.dev (for multilingual phrasing & accessibility) Content & logic: ChatGPT (prompt engineering, UX copy, job story generation) Poster/IRL interaction: QR-based entry points & physical door posters

Challenges we ran into

Balancing anonymity with accountability: How do we allow friction to surface without turning the platform into a complaint box? Making it feel safe and light: Many existing tools are too heavy or confrontational. We had to work hard on tone.

Bridging digital ↔ real world: Translating workplace frictions into input moments (e.g. posters, signage, ambient prompts) required creativity.

Accomplishments that we're proud of

We created a working visual language for “quiet friction” — posters, stickers, and digital entry points that feel safe. We built a compelling voice-narrated pitch with ElevenLabs in under 48 hours. We mapped over 30+ jobs-to-be-done and transformed them into user stories.

We made it easy to imagine FixTh.is in a hospital, a classroom, a call center — any team-based environment.

What we learned

People do want to improve their workplace — but they rarely have the right space or language to start.

Friction doesn’t need to feel like conflict. If you make it lightweight, safe, and pattern-based, people engage.

A well-crafted sentence (“You’re not the only one”) can open doors more effectively than a full-blown reporting tool.

What's next for FixTh.is

✳️ Launch pilots in Dutch long-term care organizations (already in progress)

📱 Build a mobile-first version with ambient entry points (QR, NFC, WhatsApp integrations)

🌍 Expand to other sectors: education, municipalities, call centers

🤖 Integrate smart clustering of frictions using LLMs (e.g. auto-tagging and suggestion of fixes)

🧩 Develop a whitelabel model for organizations to run FixTh.is under their own branding

🧠 Combine with behavioral nudging: “You don’t need to fix it — just name it.”

Built With

• bolt.new
• elevenlabs
• lingo.dev