Natural language automated surveys
We would like to use technology to support refugees by providing valuable information they need, when and where they need it during their entry, journey and stay in Europe. We leverage the fact that over 90% of the refugees have or have access to a smartphone.
What it does
It provides relevant location based information and streamlines communication between refugees and local aid organisations. The idea is that aid organisations provide relevant local information to the platform, alongside surveys to collect useful information from crowd of refugees, that could help them to provide better care for those who need it the most, while having the means to ask for helping hands within the crowd.
How we built it
We've implemented a mobile application that shows relevant location based information and invites the user to engage in a conversation with an automated survey engine. The survey engine has been implemented using the Watson API. We've presented the location based information via a map view using the ESRI API, and via a scrollable list to simplify browsing POI's directly around the user.
Challenges we ran into
- To really understand the questions and challenges refugees are dealing with when they arrive and travel through Europe.
- To get Watson API working the way we needed it to work
- The ESRI API turned out more difficult that we hoped for, but with the help of one of ESRI's team members, we got it up and running.
Accomplishments that we're proud of
What we learned
- New API's (Watson, ESRI)
What's next for Safe Haven
- Find friends/family
- Location based news
- Communication between friends/family (Chat, voice, video)
- Calendar / Events
- Translate tool for common local phrases