We are excited to share the latest developments for SupportSalesforce!
- The smart assistant now automatically understands user input, creates Salesforce leads, and connects real-time knowledge from Wikipedia.
- We improved the workflow to be fully modular and scalable within n8n.
- We added context management to make conversations more coherent.
- A public-facing smart support page is currently in design, where users can easily find relevant phone numbers, support emails, and department contacts.
- Future improvements will include multilingual support, automatic email responses, and a web-based chat interface.
Thank you for following our journey. Stay tuned for more updates and demos soon!
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