Scratches

Inspiration

So, we started a Digital Creator's Studio Startup, but we only had a Facebook page. That's how broke we were, but that idea of a Digital Creator's Studio in Bangladesh compelled us to open up a page.

Now, we had all our plannings like revenue model, channels, etc. papered out, but we only had a Facebook page to implement them. It was getting hard to get people to register or to note down what they wanted to do like if there were interested in writing or editing or illustration.

There were just so many questions and options that we needed to confirm that only could be done through a thoroughly made website or app, so we made this Chatbot that uses google forms and Quick replies to categorize users and manages their activities. So, we ended up making this chatbot.

What it does

This chatbot assists by supporting the aspiring Creators by getting them listed and fully working.

The process is simple. Now, the creators might love to write or edit or review or illustrate, and this list goes on. We listed those common categories for the studio and gave them options from where they can register with their Artist name or Facebook name and Email. The time needed for user’s segmentation and their data collection has been reduced to mere minutes, which used to a lot of time before.

Then we confirm loads of other stuff like if they want to freelance or want to build a 'Creator's' team or want to solo. Based on that we redirect them to another google form where they can submit their works, and if they want to create a team, we confirm which creators they need, and we help them find their dream team.

At present, our freelance option is unavailable, but we have kept the options open, though normal speed art videos, illustrations, and Light Novels submissions are on. Thus, the chatbot allows us to focus on more important things.

How we built it

After attending a Bootcamp by StartKoro, we were taught about this fantastic solution. After completing those sessions, we directly opened an account on Chatfuel and started building it, immediately.

We used quick replies mostly and kept the conversation very informal to encourage the Young creators.

Challenges we ran into

As we gave a lot of options with quick replies like at the start, maybe, 4 options (Yes, Maybe, Not sure, and No), we were mixing up all the blocks. But still, we needed to answer all of the options for an interactive conversation, and AI was a bit slow to learn, too. So, it took more time than expected.

Accomplishments that we're proud of

The chatbot, itself is an accomplishment for us. It has helped us to connect with users of different categories. All of the registration and categorizations completed by the bot are something that we are proud of. It might be funny honestly for people from Computer Science or Software background, but as engineering normies, this means a lot.

What we learned

It was fun learning to make a Chatbot with Chatfuel. We also learned about AI learning in the process, and this helped us to create a small MVP for our Company.

What's next for Scratches

Now the main bot is primarily done, but we are planning on making AI learning for the chatbot much stronger. We are also planning on incorporating a fully autonomous third-party payment system for Bangladeshi Citizens. And lastly, we will open more relevant quick replies and other options for a user-friendly informal experience.

Built With

• chatfuel