Inspiration:

SMS-iT was built as a result of feedback we received from customers, when we launched the beta version of iNbox-iT, our Smart Email Marketing SAAS platform, in early January 2021.

Customers made us understand that although they loved email marketing, they preferred SMS and MMS marketing, because of the 95% open rate, and no SPAM traps.

We also got to understand the pain points of customers, eg, the high cost of sending bulk SMS messages, and how to build an SMS mailing list with explicit consent when you don't have any SMS list, to begin with.

This was why we built SMS-iT, as it completely solves all the pain points and complaints we received from customers during our several surveys.

What it does:

  1. 2-Way Omnichannel Messaging - SMS, MMS, RCS, Email, Voice, Fax and Chat Apps.
  2. Cheapest and lowest rates in the industry.
  3. SMPP - Use your SMPP accounts from Twilio, SignalWire, Plivo, and more, with our Decentralized Version.
  4. Use your Sim Card with our Decentralized Version.
  5. 51+ smart features that can be used without limits - unlimited.
  6. Database of 1billion + records, which you can use in building your TCPA compliant list for sms marketing campaigns. Useful for those without a mailing list.
  7. Smart programmable API built for businesses, IoT, Blockchain and the Metaverse.
  8. Decentralized Gateway for flexibility and perfect control of your campaigns.
  9. 10DLC registration directly within the platform, to stay compliant with Campaign Registry and TCPA regulations.
  10. Zapier Integration to connect to 4000+ apps.
  11. Artificial Intelligence for Analytics and Statistics.
  12. Automation to completely automate your entire workflow.
  13. Tons of native integrations with the top productivity apps. More added continuously.
  14. More control and freedom over what kind of messages you send with the decentralized version.
  15. Send Unlimited SMS and MMS messages with the decentralized version, for just $199/month. Message cost is $0/message.
  16. Use our API and Smart Tools directly in the Metaverse to sell your products, services and build your subscribers list.
  17. Seamless integration for the Blockchain and Internet of Things, via our programmable API and Smart GUI.
  18. Worldwide coverage.
  19. Guaranteed delivery - Get your messages delivered, GUARANTEED, with statistics to track delivery. • and more.......

OUR SMART FEATURES INCLUDES:

Smart Marketing Tools: SMS, MMS, RCS, EMAIL, FAX, VOICE & CHAT APPS, SMART DATABASE, EMAIL SOFTWARE INTEGRATION, PERSONALIZED, SEGMENTED & TARGETED MESSAGING, QR CODES, GEO-TARGETING & SEGMENTATION, BULK MESSAGE SCHEDULING, MOBILE KEYWORDS, BRAND AWARENESS, RENEWALS, CART ABANDONMENT, CONTESTS, BUILT IN LINK SHORTENING & TRACKING, SALES + SPECIALS, PRODUCT ANNOUNCEMENTS, KIOSK BUILDER, PUNCH CARD LOYALTY REWARDS, SMS to EMAIL/EMAIL to SMS, NAME AND EMAIL CAPTURE, COUPONS, PROMO CODES, BIRTHDAY OFFERS, MEMBERSHIP REMINDERS, EVENTS, IN-STORE SPECIALS, OPENINGS/RE-OPENINGS

Smart Customer Support Tools: Q&A SMS BOTS,ONLINE 2-WAY CONVERSATIONS, AUTORESPONDERS, ORDER CONFIRMATIONS, DELIVERY UPDATES, STATUS UPDATES, MESSAGE SCHEDULING, INTERACTIVE KEYWORDS, APPOINTMENT REMINDERS, APPOINTMENT CONFIRMATIONS, PAYMENT REMINDERS, RECEIPTS, BULK NOTIFICATIONS, MASS ALERTS, ACCOUNT UPDATES, RESOLUTIONS, SURVEYS

Smart Security & Operations Tools: API, ZAPIER INTEGRATION, SMPP, BULK SCHEDULE, ACCOUNT VERIFICATION, USER AUTHENTICATION, ONE-TIME PASSCODES, 2-FACTOR AUTHENTICATION, PASSWORD RESETS, ACCOUNT PROTECTION, FAKE USER PREVENTION, IDENTITY VERIFICATION, EMAIL ALERTS, MESSAGE TEMPLATES, EMPLOYEE NOTIFICATIONS, NUMBER PORTING, SPLASH PAGE BUILDER, DETAILED CAMPAIGN ANALYTICS, DELIVERY STATISTICS, DATABASE CLEANSING, NUMBER FORMATTING, CONTACT MANAGEMENT AND SEGMENTATION, ASSIGN MULTIPLE LONG CODES, BULK UPLOADS OF LISTS, IVR FLOWS, TRACKING AND LOGISTICS, LOCAL NUMBERS, YOUR SIM-CARD NUMBERS

TARGET MARKETS

Focus Customer Personas:

-Businesses that don't have an SMS list for marketing

-Companies that need OTP (One Time Passwords) for their businesses, i.e, logistics, social media networks, fintech, crypto wallets and exchanges, ecommerce, etc

-Companies that need mobile messaging for their business operations, logistics, social media networks, fintech, crypto wallets and exchanges, ecommerce, etc

-Entrepreneurs, Small Businesses and Startups that require a more cost effective way to market and reach new customers, which is cheap mobile omnichannel marketing/messaging, as we offer the cheapest price on the internet.

-Companies that require API integration for messaging in their platforms, i.e SAAS platforms, IoT, Metaverse and Blockchain projects and companies that require messaging in their value proposition/chain via API integration

-Individuals and companies that require bulk omnichannel messaging (bulk sms, mms, fax, voice, rcs, and business chat ) for their business or projects.

-Marketing Departments that require mobile messaging for their marketing strategy.

QUICK CASE STUDIES:

CASE STUDY 1) RED COPPER – SMART OMNICHANNEL MESSAGING & KYC FOR THE BLOCKCHAIN CASE STUDY BY SMS-IT.

GOAL: Red Copper is an NFT company, which designs and sells NFT’s on its website and at several marketplaces, including Open Sea. They wanted to include KYC in their services, in order to maintain their bank account with Chase Bank, as it risked closure because of the high risk associated with Crypto and NFT companies.

They also wanted to include instant receipts in their service, so that once a customer buys an NFT, a receipt confirming the transaction would be instantly sent to the customer and Red Copper.

This according to Red Copper, would remove the frustrations of the extended delays involved in the completion of blockchain transactions, and also having to check the blockchain manually to confirm the transaction. And most importantly, it would enable easy tax filings and deductions for both the customer and red Copper.

ACTIONS:

  • Red Copper decided to subscribe to the Pro Decentralized Version, to improve scalability to the maximum while decreasing cost simultaneously.
  • Red Copper then configured their SMS-iT Decentralized Gateway using their SIM Card.
  • Red Copper then connected their website to the SMS-iT platform, using Zapier.
  • Red Copper then included a Mobile Phone number field at the checkout page for their services, to collect the phone numbers of buyers, which is automatically added by Zapier, to the Group they created in the SMS-iT platform. This is to further aid KYC performed via phone records.
  • Red Copper then created a Group named NFT Customers, in its AI Control Panel of the Pro Decentralized Version.
  • Red Copper then inserted the SMS-iT API for sending messages to Groups, into their NFT Smart Contract code, which is automatically triggered once a cryptocurrency is sent to their Smart Contracts. Accenture DOCP4 768x432 1

RESULTS: Red Copper saw a 1500% increase in sales, within the first month of implementing their KYC and receipts goal with SMS-iT. They were also offered a $2million line of credit by their bank, as they were re-classified from a high-risk company to a low-risk company.

CASE STUDY 2: SINOX – AN OTP TWO-FACTOR AUTHENTICATION CASE STUDY BY SMS-IT.

GOALS: SINOX a blockchain crypto exchange startup, wanted to verify new users, secure accounts and transactions, and build trust with their customers, using OTP Two Factor Authentication.

They needed One Time Codes to be generated automatically, and sent to their users for validation, however, they did not have the infrastructure in their application that could automatically generate the OTC and also validate the OTC.

ACTIONS:

  • SINOX turned to SMS-iT, by subscribing for the OTC PRO Decentralized Version to keep costs low and scale, without having to pay for every message sent.
  • They used SMPP to increase their sending speed and deliverability.
  • They integrated OTP Two Factor Authentication into their blockchain exchange, by using the programmable API of SMS-iT Decentralized Version.

RESULTS: SINOX was able to seamlessly verify all their new users on automation, while securing accounts and transactions. This lead to a 1200% increase in their users within 2months, as they were able to build trust with their customers using OTP Two Factor Authentication powered by SMS-iT.

CASE STUDY 3: N-ZYLNEX : 2-WAY OMNICHANNEL MESSAGING FOR THE METAVERSE CASE STUDY BY SMS-IT

GOALS: N-Zylnex a top online fashion retailer, wanted to enter the Metaverse, by selling their products in the Metaverse and increasing their subscribers and traffic to their online store and app, directly from the Metaverse.

They also wanted to integrate 2-Way omnichannel messaging in the Metaverse, to include SMS, MMS, RCS, Voice, Email, Fax, and Chat APP messages with their customers.

N-Zylnex top issue was integrating their existing technologies with the Metaverse, so that when users perform actions in their Metaverse space, i.e purchases, those actions would be seamlessly and instantly triggered live, in their online website and app at the IOS and Play Store.

ACTIONS:

  • N-Zylnex decided to subscribe to the Hybrid package of the SMS-iT decentralized version, where they had SMS-iT provide and host their decentralized gateway with SIM card number.
  • N-Zylnex then created Groups within their AI Control Panel, with relevant keywords for automatically purchasing their products via SMS or MMS messaging, using their Free Local Number provided by SMS-iT via MetroPCS SIM card.
  • N-Zylnex then configured Pop-up widgets and Smart QR codes from the Smart Tools section of their AI Control Panel to sell their products, which automatically triggers the checkout page of their products, when a user scans it.
  • They also configured a Kiosk, and Mobile Subscriber Opt-in widget to collect new subscribers and build their marketing lists.
  • After all configurations for selling their products and collecting subscribers to build their marketing lists were completed, Zylnex then created and designed a virtual space in Decentraland to feature their store and products in the Metaverse.
  • N-Zylnex then used the SMS-iT API to extend the omnichannel messaging functionalities of SMS-iT to their Decentraland Store, which seamlessly brought intelligent omnichannel messaging into their Metaverse store.
  • N-Zylnex then made their SIM Card Number available for 2-Way messaging for their customers in Decentraland, by using it as their metaverse customer service and support local number.
  • Finally, N-Zylnex then integrated their Pop-up Sales Widgets, Keywords, QR Codes, Kiosk and Mobile Subscriber Opt-in widget designed and configured in their SMS-iT AI Control Panel, directly in their Decentraland Metaverse store, to sell their products in the Metaverse, and in their online website store and apps at the same time, using SMS, MMS, RCS, Email, Voice or Fax, as per the preference of their customer.

RESULTS: Within the first week of launching their Decentraland Metaverse store, N-Zylnex increased their revenue by 310% to $180million, and after the first month, sales had increased by 2500% percent. Their share of customers also significantly increased by 12% after just 4 weeks.

How we built it

We built it using several programming languages, including PHP, CSS, C+, Javascript, lightbox, Jquery, and more. For more lists, please visit - https://builtwith.com/detailed/smsit.ai

Challenges we ran into

TCPA rules and regulations for our Smart Database, which we resolved.

Accomplishments that we're proud of

-Built Software Platform : Cloud and Decentralized version

-Built Decentralized gateway

-Built in-house server

-Artificial Intelligence and Automation integration

-Metaverse integration

-Blockchain integration

-IoT integration

-Built Smart Database

-Built IoS and Android Apps

-Built 5 integrations for strategic partnership - Mailchimp, ActiveCampaign, SendinBlue, GetResponse, Aweber

-Partnerships with top affiliate marketing programs - ShareASale, Awin, JVzoo, Clickbank, and more

-Built IoT GSM Modems configured with our decentralized gateway

-Partnerships with 10 top eCommerce - Amazon, Ebay, Mercari, Wish, Tophatter, Bonanza, Storenvy, and more

-Built 95% of our new Blockchain Network

-Built Smart Blog Community powered by Artificial Intelligence - https://smsit.ai/blog Integrated SMPP

What we learned

To continuously use feedback from our users, visitors, and critics to craft, design, and deliver all our value propositions, instead of 100% in-house development.

What's next for SMS-iT - 2-Way Omnichannel Messaging & Marketing Platform

-Launch our new Blockchain network which is specifically designed for the Metaverse and would be powered by our omnichannel messaging and 51+ features via smart contracts, using our advanced programming language. Our upcoming blockchain network is currently 95% completed already.

-Launch our new Multi-Metaverse, which would be powered by our blockchain network.

-NFT Marketing

-Grow Team to 300+

-Grow Customer base and Share of Market

-More Strategic Partnerships with top fortune 500 companies

-95+ more Native Integrations

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