When a lead is created in a territory, the lead will be assigned in a round-robin manner to the salespersons in the territory. Some sales person will be more experienced in that territory and can handle a lot of leads, some will be new and may find it difficult to handle the same level of leads. So we thought there is a need for load balancing. So we created an app which will get the skill level from the customer and will assign the leads to the sales person in such a manner that more experienced sales person will handle higher number of leads.

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