Inspiration

Business application usually doesn't have a user friendly UI and take time to ramp up. In order to take time to learn the UI, I build Siri or Google Now for Customer Relationship Management software.

Also inspired by this year's Apple Editor's choice award app "Lark" which message and remind you like your personal coach

What it does

CRM on Slack

How I built it

All message type in Slack will goes through NLP engine from API.ai to understand the user request and reply base on what user need. Base on request, it can go to Quickbook API to look up account, find user contact in database, call uber and lyft api for ETA to prepare going to the next meeting.

Challenges I ran into

Integrating various API.

Accomplishments that I'm proud of

What I learned

NLP, power of Slack platform.

What's next for SlackCRM

I can ask question in Slack to run query and prediction "e.g. what's next quarter forecast?"

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