Sentient

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  Sentient compiles visual reports upon request.

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  The sentient process

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  HR and Sales Intelligence

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  Sentient Dashboard

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  HR Keyword Analysis

Sales teams generate hundreds of gigabytes of data a year as the profession becomes increasing mobile. Rather than let it go to waste, we thought chat transcripts along with their "reactions" could be used to create a real time map of engagement, morale and feedback. By pairing these qualitative findings with the corresponding sales data, Sentient gives sales managers the full story: here's how sales are doing, and here's how the team feels. Human Ressource Managers can follow trends over time, search by key word and zoom into individual users.

Sentient parses through channel histories to generate positivity readings, engagement metrics and keywords. These are then pushed to a browser dashboard which joins it with recent sales data. Managers can chose specific offices, time scales and even salesmen.

The bot captures chat history and pushes the raw data to Indico's API. The results are sorted and pushed to our dashboard.

Trends, morale and keywords were incredibly relevant on both a company-wide scale and individual channels. Sentient is highly scalable in the global workplace.

Chat data is a fantastic way of measuring company spirits.

Integration with CRM software, better weighing of "reactions" in chat transcripts. Predictive tools to forecast future sales and engagement based on "learned" patterns. Custom metrics for large accounts.

Built With

• css
• custom-maps
• indico
• json
• machine-learning
• python
• sentiment-analysis
• visualization