Aim: Verisafe and seamless access to healthcare services
Scope: Seamless access to a Healthcare Practitioner / Healthcare Provider
Vision: Verisafe Healthcare
The term Verisafe stands for Veritable and Safe
NOTE: Though India does not have the Healthcare Locator SDK support as yet, we thought it important to join in and describe the role of Seamless Care.
We have explained how we have tried to use the Locator SDK in the presentation called "Pitching Further". where specific pages provide details of the inclusion and expectation.
We expect to use the Healthcare Locator SDK to get information about (a) Healthcare providers / Practitioner names (b) Related Seamless Care support (c) Location proximity, we also expect to enable the Use of a Machine Learning Algorithm for "Seamless Care" Clinical data
What it does
The solution proposes to help implement (a) A Seamless bridge or connect to Healthcare Providers / Practitioners (with the help of the HealthCare Locator SDK) (b) An Enabler for Patient Care (with the help of a Companion Card) (c) An Enabler for Health & Medical History Information (with the help of a Companion Card)
How can the solution help?
We intend to design a Seamless Care framework and Companion Card to help people seamlessly connect to healthcare providers / healthcare practitioners.
As this competition is about using the Healthcare Locator SDK from a website, the intent will be to demonstrate a lookup for the healthcare services available, the specialty offered, the timings for services, the rates, the refunds.
We have explained our approach in the code fragment attached with the solution. As potential services in future versions of the SDK or via the insightful Seamless Care framework We would like to additionally design a lookup for (a) For safe, veritable and immediate evaluation, or diagnosis, or care or operative procedures available at the sites reported (b) Different diagnostic services available at the sites reported (c) Emergency help assistance available at the sites reported (d) Need based referrals facilitated by the sites reported
As we have yet to effectively use the SDK specific lookup, the above data is expected to be important but is still not available.
It can be included in future development and deployment.
The scenarios of importance
Scenario 1: On locating a healthcare provider / healthcare practitioner, the patient or person will be asked to register if possible.
The registration will involve the completing of a Companion Card sheet, where some details may be easy to fill in but some others will not be possible without earlier review and some planning for the recording / reporting of medical history details.
Scenario 2: A patient or person who does not register will be asked to do so with assistance at the Healthcare provider/clinic.
Scenario 3: A patient or person who does register but cannot fill in other details will be assisted to do so at the Healthcare provider/clinic.
Scenario 4: A patient or person who does register and complete the Companion Card sheet, will be requested to confirm or update any information as relevant at the Healthcare provider /clinic.
Our Seamless Care and Companion Card details:
Medical history with record of immunization:
Medical history Details:
Whether on prescription medicines? Yes/No
Whether under treatment? Yes/No Details:
Any adverse drug reactions:
Serum protein recording (for COVID-19 interpretations):
[ ] Normal [ ] Evaluation needed [ ] Unknown
Any life changing condition (if relevant):
Any sensitivity to priority infections or pathogens:
Any Anti-microbial resistance incidences (if relevant):
COVID-19 (status *): [ ] Normal [ ] Family incidence [ ] Quarantined [ ] Treated and Recovered [ ] Recovering [ ] Not tested appropriately
Last COVID/respiratory illness incidence:
Last major complaint:
Last bacterium complaint:
First-aid or Emergency services (medication, medical equipment registration for emergency admission & need for treatment details, whom to contact numbers):
Linked AADHAAR/ Social Security No/Seamless Care No (*):
Linked with Healthcare (Claim *): Yes/No Policy No:
Assistance needed in paying for services (*): Yes/No Need for assistance:
In this sheet the fields marked by * are mandatory and need to be filled almost always.
Participation and silent observation
The expectation for a poor person to use a SMART phone or the Internet may not be an always possible (as people go through different levels of financial stability).
In this case, the Healthcare services must be accessed via the Companion Card that could be a step towards seamless support for people who are poor, but have an Aadhaar Number or Social Security Number or have just a Seamless Care Number. The interest is to provide a Seamless Care number to people who need it at first and then incorporate more support.
The Companion Card could have a triggered sensor tracking function that reports the location of a person needing “emergency help, outbreak related help or serious implication specific healthcare” to a Seamless Care network that responds to provide healthcare services to the patient/person in appropriate manners.
This solution will need the Companion Card to be more advanced than today’s cards, where so many exist today. The insight is to develop a Seamless Care network to step into this nature of need and have innovations support the solutions possible. There can be 2 versions
(1) A regular Companion Card where the sensor function is not enabled
(2) An activated Companion Card where the sensor function is enabled and expects to be a simple or more futuristic adaptation for Seamless Care
Do it yourself options
There are many commercial GPS trackers available, but the costs may be higher than what a facilitator can afford to spend on Companion Cards.
One Do-it-yourself option on the Internet is as follows:
Use a plastic box to house an Ultimate GPS breakout Arduino compatible chip/controller, a Particle Electron microcontroller with a 3G cellular modem, an Adafruit GPS chip, a Lithium ion Battery, a Breadboard, an LED, an USB board and an antenna connector. Sensor control could enable or disable the GPS tracking.
Place within the plastic box, the Companion Card with the required details facing outwards. For this, the plastic box will need to be transparent and this can help see the Companion Card details.
Building this Activated Companion Card can help serve more purposes than what we expect today
The ability to manufacture a cheap phone or Seamless Care device are steps that can be decided as fit.
As the world is moving towards 5G, we need to develop a Seamless Care network that either integrates into the wireless networking possible, or the 5G compatibility expected or the GPS solutions planned.
The current GPS trackers that are available commercially can be the option for this problem solving for Seamless Care. The extensive need may help the manufacturers reduce costs and breakeven.
There are options of GPS data loggers that do not need cellular SIM cards. When it comes to the solution
As guided by the Healthcare Locator SDK, we do expect to use the Locator software and support reporting of details such as
Search results for (Select as applicable): [ ] Required Healthcare services [ ] Healthcare provider / Practitioner names [ ] Location proximity [ ] Seamless Care support / integration (future scope) [ ] Related Use of Machine Learning Algorithm for “Seamless Care” Clinical data (future scope) For implementing the future scope solution, we would need to revisit the following real-world issues:
People are not expected to plan or recall details when looking up healthcare providers / practitioners at the time of need or crisis.
Lookup(s) are important as access, availability and machine learning algorithms can drive the results of searches. The lookup need not just mean reporting from a database.
The lookup need not simply mean reflecting status of healthcare facilities but could also start a seamless effort to avail healthcare at the provider/clinic or secure further assistance in-time.
The lookup can also help prioritize the healthcare services required or coordinate for any other resolution.
The lookup can also return search results based on parameters such as
(a) Time estimated for in-time services
(b) Time expected in connected clusters of healthcare providers (based on a similarity algorithm)
(c) Categorization of procedures or steps to follow
(d) Related assistance for being COVID-19 infection prone or for concern in being a suspected COVID- 19 patient / infectious person.
The potential machine learning algorithms can help instruct the person / people around on what best is to be done when there is a serious concern.
How we built it
We have tried to integrate the Healthcare Locator SDK into our website created using the Wix platform. The integration is work in progress as we have a proposal that looks further at the services expected.
For our concern about the response of the locator from our country (India), the team from HealthCare Locator did reply that this should not be a problem.
We have tried to document our approach in the code fragment attached with the solution.
Challenges we ran into
We are concerned with being in a remote country like India where we are expecting to access HCP details in USA. The need for HCP detail is not only related to the countries supported by the Healthcare Locator SDK but is imperative for many more countries like India
Our concern: If the locator SDK did return results, we would still not be able to demonstrate in-time services as the names or results would be related to HCP(s) not known in this country.
Accomplishments that we're proud of
We are proud to be working on problem solving to help seamless healthcare for COVID-19 suspected or prone incidences.
What we learned
(Be it as an extreme case, that is, different country wise or be it as a more possible case, that is same country/state/region wise)
Seamless access to healthcare services is important and is not always proximity based, data about a HCP in a remote site can help other requirements.
If the search could report connected clusters of healthcare providers and/or the Categorization of procedures or steps to follow (based on a similarity algorithm), this could help start crisis mitigation or assistance for sensitized decision making.
Being Seamless in this case would only mean being sensitized to what can be done in life changing conditions. It could also receive details or report to a Vital monitor incorporated across HCP(s) globally, where tracing the potential carrier or crisis inducers may help.
What's next for Seamless Care
Development and deployment of the solution in the website
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