Inspiration

We drew the inspiration from an issue where the user wasn't able to change the page structure or layout ,because of inadequate knowledge about the CSS, HTML and also the cost of hiring developers just to do some minor changes to the existing page . We came across some websites (Support Portal ) which looks like a mess or broken page because of the improper change done (customising page) manually.And we also came across situations where user wants a page to display some additional information or to display a video content .

What it does

Template engine will provide you with an option of choosing the layout and styles for the Support Portal Page. The template engine will add an extra look and feel to your existing support portal page. It helps you makes the support portal page more interesting to the customer. The template engine also let you to create custom pages when you need an extra page . Template engine also let you add widgets to your pages and even to custom pages you've created . Let's say you need a video spiral in a page, Schrodinger's Cat (a.k.a. Template Engine) have got you covered !

How we built it

We built the app using the sdk provided by the Freshdesk. Template Engine was built on top of vue and jquery

What's next for Schrodinger's Cat : Template Engine

A thought for future:

Provide more customisation features changing position of elements

Drag and drop of widgets to exact location and position

Directly manipulate the portal pages using APIs

Create a bookmark for solution articles for agent

and much more ..

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