Smart Queue – Project Story
Many public places like hospitals, banks, and service centers face the problem of long waiting lines. People waste a lot of time standing in physical queues, which leads to crowding and inefficient service management.
To solve this problem, we developed Smart Queue, a digital queue management system that allows users to join a queue online instead of waiting physically. Users can access the web application, enter their details, and receive a digital token number. The system automatically manages the queue and displays the user’s real-time position.
We built the frontend using HTML, CSS, and JavaScript, while the backend is developed using Node.js and Express. MongoDB is used as the database to store user and queue data.
During the development process, we learned how to manage real-time queue updates, integrate backend services with the frontend, and design an efficient database structure. One of the main challenges we faced was maintaining the correct queue order and updating the user’s position dynamically.
Smart Queue helps reduce waiting time, prevents crowding, and improves overall service efficiency by digitizing the traditional queue system.
Built With
- ai-cloud
- gemini
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