Despite the vast amount of resources in San Francisco, there's no easy way to access that information and most people are not aware of their options.
What it does
Our product provides quick, easy, and personalized services to people who don't have ready access to technology and wish maintain their anonymity by stationing discreet kiosks in Bart stations.
How I built it
The client will take a short survey of their needs. Those results are used access a database of service providers.
Challenges I ran into
We wanted to find ways to disseminate information to a population of people who might not have modern technology, who might be distressed, or who might be concerned about their citizenship status and privacy. Since discretion and dignity is a major component to our model, we had to think of a way to present the information to the client that was obvious and intuitive to them, but not others. Finding a good location for the kiosk as well as designing a system that was intuitive was a challenge.
Accomplishments that I'm proud of
We were able to find a public and secure location for the kiosks without compromising our mission to be discreet.
What I learned
There are many reasons that someone might not ask for the help that they need. Although it's easy for me to pull up a list of available resources, it's harder for someone without my privilege to do so. This project really taught me how to look at the world through the lens of someone who isn't geared towards technology.
What's next for Safe Services
We would like to expand our network to include shelters, food drives, clothing, health services, and legal assistance. We would also like to incorporate features such as curb side service to anyone who would need help transporting themselves to their desired location.