Process in current Roadside assistance
Policy holder(Customer) should have auto policy number and toll free number of the insurance company On call customer should tell his insurance company about the Vehicle Issue in detail and also his current location information.
It would be painful process for the customer to explain all this detail to insurance company on panic situation
Making Roadside Assistance Simple
Pre-Configure Road Assistance app with policy number and Vehicle information With two simple clicks send the Insurance number, Vehicle detail, Location and Problem information to the Insurance company.
And establish a call to Insurance company request for support directly without providing all the above information. Insurance company customer support agent, would get all this information populated automatically when a call is established.
Quick Call to Agent Send User Information as Chat message from User mobile app Send Vehicle Information as Chat message from User mobile app Send Location Information as Chat message from User mobile app Send Insurance Information as Chat message from User mobile app
Demo - Agent Console URL
Username: agent Password: test1234
Build with UDID iPhone 5 (iOS 8.3) c94acc0069278cee4b38e4d27ae3f838bf50aa79 Is available in the below URL