Restaurant Table Booking System

Dish Wall 1 - Pad Thi Noodles
Dish Wall 2 - Cuisine
Dish Wall 3 - Healthy Dish
Dish Wall 4
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Inspiration

One of the main factors affecting the restaurant business is the difficulty of coming up with a unique selling point in an oversaturated industry. What will you be bringing new that your competitors don’t already have? How will you stand out?

During this pandemic, we noticed how more and more restaurants shifted towards contactless service, leading door to door and converting into cloud kitchens. However, unlike the takeout and delivery apps we all have grown accustomed to, there isn’t a central hub for those dining in. As the world begins to climb back to ‘normalcy’, we see an opportunity for restaurants to make the most out of the circumstances.

What it does

This is the Online restaurant booking web application which will book the table through this application with less effort, also it will show us the available cuisines, chef's special dishes on the given date. It shows us the complete staff details along with the temperature and other medical details on the app.

How we built it

We build this application completely on the frontend and backend by giving it a good look and feel and making it most customer-friendly. We built this web app which uses the frontend tech stack and collects the customer information for booking the table for them.

We provided below features

Booking Slot Setting Set on which day and time you are offering table and order reservation facility to the customers Switch between the “On” and “Off” option as per your restaurant requirement “From reservation to order to cancellation” on different days and time, manage everything easily through a dining reservation system

Cancellation Policy

Set all the essential details for the cancellation policy and make changes to it as per your brand’s requirements Decide whether you want to collect cancellation charge for table reservation with order and without order by switching between the “On” and “Off” option Making essential settings for cancellation, helps you avoid any misunderstanding and other issues with customers

Table Availability Settings

Manage table availability details to make it easier for your customers to explore and reserve table hassle-free Set details like the number of tables available at your restaurants, number of customers allowed, etc., right through the table management system Keep eyes on the number of tables reserved, available for reservation, number of orders, number of customers, and canceled reservation with the dining reservation system

*A reservation chart in a tabular format (rows and columns as timing & weekdays)

*Price range

*Option for users to save the restaurant for later viewing or booking

*Restaurant’s description

*Cuisine offered

*Photographs of the ambiance and cuisine

*Menus (for breakfast, lunch, dinner)

*Restaurant’s contact info, opening hours, address, and location in map view, contact to the restaurant

*Chef info (if applicable and relevant)

*Restaurant’s reviews and rating (provided by past diners)

*Special offers, private dining options, Today's special menu, etc.

*Blogs written by Chefs

Challenges we ran into

Giving more features and trying to implement multiple solutions for those features was a great task. As we had less time to implement the various solutions the project is still evolving.

1. Shifting Customer Preferences The ultimate aim of any food delivery service would be to grow its market share by offering the best possible value to customers at the least possible cost.

2. Adhering to the Food Quality Standards Keeping in mind that the quality of the food is not compromised and convincing this to the customers.

3. Unstable Market Prices Apart from the customer base, food costs are also highly volatile. Several factors affect the prices in the food industry. Businesses dealing in food delivery often cannot track or keep up with market prices and struggle to find the right pricing strategy.

4. Managing Customer Expectations Regardless of how big the market captured may be, it’s a failed attempt if the businesses are unable to satisfy customer needs.

Accomplishments that we're proud of

How Our Online Restaurant Reservation System Differs?

Easy Implementation
User-friendly Interface
Effective Satisfaction Survey

Building a customer efficient app within no time was an accomplishment for us

What we learned

When we tried to solve one problem it made us think in a multi-dimensional area and more problems arose for which we tried to find the solution and implement various features which will help and solve customer problems.

What's next for Restaurant Table Booking System

We are still evolving in giving many other solutions to the customers like online delivery of the food at their doorstep. Implementing the map solution on the web app.