Inspiration

Organizations regularly change the people responsible for important roles, but the knowledge needed to perform those roles often leaves with them.

Picture a student society's treasurer graduating. The new treasurer doesn't know which approvals the budget needs, which vendor requires a purchase order, or why last year's process was changed. That knowledge lives in old chats, spreadsheets, shared drives, and one person's head.

When it isn't transferred properly, incoming Role Holders waste time reconstructing processes, lose the context behind past decisions, repeat mistakes, and risk missing important work.

I saw this problem firsthand as a student leader in my university society. When my term ended, almost everything I had learned (who to contact, which approvals were needed, what deadlines to watch, what had gone wrong the year before) lived in my head, my chats and scattered files. My successor had to rebuild it from scratch, and I couldn't capture it all in one last meeting.

This isn't unique to student societies. It happens anywhere responsibility changes hands: companies, nonprofits, committees, volunteer groups and project teams. Relay is built so the knowledge doesn't leave when the person does

What it does

Relay turns scattered operational knowledge into a living, role-specific memory that survives people changing.

Throughout their time in a role, the Role Holder captures what they learn. Relay organizes it into useful operational knowledge (contacts, deadlines, processes, warnings and lessons), and the Role Holder reviews and approves what becomes part of the trusted handoff. When the role changes hands, the successor receives the published handoff, can ask Relay questions about it, and starts a new living handoff of their own. Over time, Relay shows what changed from one period to the next and, when evidence supports it, why.

Why it's different: notes apps and wikis store information. Relay adds human-approved knowledge, immutable published handoffs, source provenance, and change tracking across service periods.

How I built it

Technology

Layer Technology Role in Relay
Mobile app Expo, React Native, TypeScript Cross-platform app
Backend Supabase Auth, database, storage, Row Level Security
Document parsing Unstructured Extracts content from uploaded documents
Retrieval Astra DB, BM25F Powers grounded answers in Ask Relay
Subscriptions RevenueCat Relay Plus billing and entitlements
AI Provider-neutral LLM integration Organizes Captures and answers questions

how it is monitized

Relay Plus is an annual organization plan managed through RevenueCat. Subscription status is verified by Relay's backend, not trusted from the client.

Free Relay Plus
Active Roles Limited Multiple
Handoff history Limited Expanded
Organization Memory ❌ ✅
Continuity across service periods ❌ ✅
Document allowance Standard Larger
Ask Relay allowance Standard Larger

Existing approved knowledge and published handoffs are preserved if an Organization later returns to the Free plan.

What's next for Relay

Relay's next step is to validate the workflow with real organizations and improve the parts that matter most during leadership transition. The long-term goal is simple: every new leader should inherit the knowledge of the Role, not have to rebuild it from scratch.

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