QuickText solution was identified by interviewing small businesses here in the Bay area addressing the following areas:
Customer Outreach
- Current customer outreach methods
- New customer identification tactics
Customer Retention
- Current customer retention methods reviewed
- Customer retention tools/strategies
- Customer retention painpoints
KPI/Sales Measurement
- Current customer retention methods reviewed
- Customer retention tools/strategies
- Customer retention painpoints QuickText Solution: Texting service to Enrich and Enable Customer Experience, One Text at a Time The team leveraged Intuit Quickbooks and Nexmo
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