Inspiration
Help is hard to reach, and those who can access help are often afraid to do so due to fears of shame / being ostracized. Also, we identified a different issue: certain documents often contain very important information that the recipient has to act on quickly. However, this key info his sandwiched between paragraphs full of filler/formalities, which may be overwhelming. Our chatbot allow people to seek help and can also summarize these large documents, and for both, it generates clear next steps.
What it does
It listens to user's problems / reads the user's document and then outputs 3 things: A concise 1 paragraph summary clearly explaining the problem / the contents of the document, a checklist detailing what this means for the user, and finally several simple next steps to take to remedy the problem / seek help or how to act on the info in the document.
How we built it
We used one single HTML file for the entire webpage, used Gemini API keys, a strict JSON response shape based on user input.
Challenges we ran into
The document part was challenging because the AI treated every matter as being far more serious than it really was. For the "therapist" role, most responses felt like some variation of "tell a trusted adult", almost like it was hard-coded.
Accomplishments that we're proud of
The tool remains calm and grounded under pressure, the color palette really feels soothing, like it was a good choice.
What we learned
The hardest part wasn't the integration of AI itself, it was the tone of the AI's responses, rather than anything logic oriented like the response restriction.
What's next for QuickHelp
Next, we want the tool to be able to read multilingual, and feature relevant hotlines/email addresses to call during crises.
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