Queuewise

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  Dashboard scrolled to action mix and recent cases.

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  Queuewise Mod Briefing with priority case summary.

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  Queuewise Dashboard showing case volume and time saved.

Inspiration 🧭

Queuewise was inspired by Reddit mod teams that review reports, Automoderator filters, prior mod actions, and rule context across too many surfaces. The goal is to make moderation review evidence-first, easy to hand off, and measurable without leaving Reddit.

What it does ⚡

Queuewise turns post and comment signals into trackable moderation cases. Each case stores the target, author, permalink, report count, reasons, severity, notes, risk score, SLA pressure, rationale, next best action, action status, automation decision, and estimated time saved.

The new AutoPilot is configurable and safe by design. It can observe only, recommend actions, or safely enforce narrow spam, scam, harassment, and threat matches after a threshold. An hourly action budget acts as a circuit breaker, so enforcement pauses and falls back to recommendations before automation can over-act.

Queuewise also includes a setup wizard, 10-minute item claims for team handoff, weekly digest snapshots, delete-event evidence scrubbing, and retention sweeps. Dashboard shows workload, AutoPilot budget, active claims, SLA pressure, action mix, recent cases, and time saved. Radar shows community risk, dominant patterns, repeat actors, reason clusters, and a recommended intervention plan. Briefing gives mods a copy-ready handoff.

How we built it 🛠️

Queuewise uses Devvit, TypeScript, Hono, Reddit API actions, Devvit forms, menu actions, triggers, scheduler tasks, and Redis. Redis stores cases, counters, settings, claims, hourly budgets, and digest snapshots.

Challenges 🧩

The hardest part was balancing automation with moderator trust. Queuewise starts safe, makes every decision visible, and lets each community increase automation only when ready.

Accomplishments 🚀

We shipped case management, safe AutoPilot, Radar, dashboard, briefing, setup presets, claims, digest snapshots, deletion scrubbing, and retention sweeps. Version 0.0.11 is uploaded and installed on r/queuewise_dev.

What we learned 💡

Good mod tools should be explicit, configurable, and accountable. Mods need context and coordination, not another black box.

What's next 🔮

Next steps are subreddit rule mapping, duplicate and repost grouping, optional digest delivery to modmail or wiki, and deeper assignment controls.

Built With

• devvit