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Please press “5” to continue Hi my name is Sergio and I worked for many years in the call center of the global leader in multinational media research and analysis located in Oldsmar, Florida. My job was to make outbound calls and conduct surveys with people on the other side of the phone, so I am very familiar with the term of unsolicited call. My solution for the “robocall” issue is very simple and effective, since I have experimented myself. Unsolicited calls, and specially robocalls, are made from 1-800 numbers, block numbers or numbers from different area codes; since these calls have a different are code than the area code of the recipient, every time that a call with these characteristics tries to contact a cell phone or landline, will be asked to press an specific number from 1 to 9 just to prove that it is an actual person trying to make the call and not a recording; since the recording won’t recognize what number it was asked to press, the call will get disconnected and the recipient will never know that a robocall was trying to get to his/her phone. We see this type of requirements in numerous sites on the web asking us to write what is on the screen, and it is quite effective. It is time that we take that easy to use solution, implement it into our phone system, require a human verification and forget about those annoying calls with a recording on the other side of the phone asking you to wait for the next representative.