PlanYourDegree

Inspiration

Recently encountering the task of signing up for classes and planning the needed credit requirements for a degree at a local community college in San Diego. We wanted to create a bot that helped make this task easier.

What it does

Reduce toil and lessen task switching by having degree requirements response automated.

How we built it

Using the Kore.ai program built-in native tools and nodes.

Challenges we ran into

Initially we wanted to create a project that involved the agent-transfer feature, where we followed along a tutorial amongst Kore.ai documentation. We ran into the problem that the code used to interact with a third-party tool, LiveChat, was using the outdated version of interacting with the LiveChat API. We ended up changing our project as we were starting to delve too deep into refactoring third-party code and we instead wanted to learn more about the Kore.AI platform itself.

When constructing our new project idea, involving giving the user a response in the form of a list, we found that if the list was of a certain length, it would simply not display, so we simplified each list representing the courses picked (Major specific, Math requirement, & English requirement) to have one representing each.

Accomplishments that we're proud of

Being able to pivot to a different idea than what we initially set out to do.

What we learned

At a high level we learned about Kore.ai as a company, about the staff and the product/Service offered along with customer service interaction with a third party tool. We also learned general skills of thinking, planning, and developing with a tool in which we had no previous knowledge of.

What's next for PlanYourDegree

Creating simpler logic in the conversation flow that uses variables instead of fixed branches for all the options. Adding full lists of classes for the degrees. Adding more degrees,financial obligations. More information such as if credit requirements are satisfied.

Built With

• kore.ai