for unlucky air travelers who experience problems on their journey, PH.IONIX improves reimbursement and claim management dramatically.
instead of wasting one to ten angry days before a service agent takes care of you, we are aiming for instant help. ideally right at the airport.
PH.IONIX is using LUFTHANSA api's but exploits on top of that additional contextual (otherwise unused) information such boarding pass, time, date, location, acceleration sensor etc. to offer personalized instant solutions such as free wi-fi vouchers or lounge access.
i defined the interaction model, layouts and pitch. we demo'ed our solution on android and ios.
the intense but fun hack session proved again that team is everything and only passion brings you through!
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