We were inspired by the static nature of what was currently in use -- inspired to make a dynamic, responsive model, through which any user could find out what they need, and what they might need quickly and efficiently. We first understood that the questions the city uses to determine what information users need were imperfect, and so set out to design an infrastructure through which the city could update and improve the service without completely reimagining how this service is connected to other, related services.

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