As a dominating workforce in Indonesia, with over 74 million people employed in the informal sector. And with the presence of COVID-19 pandemic which greatly disrupted Small Business Activity led to a big halt in the sector. And with the unemployment rate increasing to 6.88 Million people since the beginning of the pandemic it is important to identify and resolve this issue and quickly adapt to an ever-changing, unpredictable environment.
However, there haven't been any systems solving the informal sector recruitment process including the proper information with a guaranteed and safe transaction between workers delivering the service and the customer accepting the service.
What it does
As a result, we made PasarKerja, a web-based app displaying valid information in an e-commerce format. PasarKerja exhibits the worker's services in an array of categories, as a bridge between workers and Small Businesses we validate and provide the necessary information also monitoring the workers through the worker's service process.
From the Small Business Perspective the user will be provided with the worker's available services, PasarKerja also assisted small businesses to find the necessary supporting service by categorizing the price, industries, and availability of the services, and also the worker's service profile will consist of key information such as what service is provided, service ratings, identities and credentials and other necessary documents supporting the service quality validation.
PasarKerja also manages the service payment system by using a third-party payment gateway. After the service is delivered the Small Business can generate feedback that will be displayed in the worker's service.
From the worker's perspective, the user can display the service offered by workers for the employer (Small Business) to see & offer.
How we built it
- Designing the application's flow
- Designing the database prototype
- After a few discussions, we agreed to use Laravel for the back-end system, and react.js for the front-end system and also using MongoDB a MySQL as the database systems.
Challenges we ran into
Our initial idea was to make a gig-based job board that would really help both small businesses and informal sector workers meet. But as we went through we encountered several problems we decided to shift the concept into the e-commerce system of integrating services.
It took us some time considering how we monitor the worker's service performance and return policy, also we haven't created a system for identifying eligible credentials for the workers, after a few discussions we didn't develop a holistic solution towards the issue. And also as most of us are students, we are having difficulty making the functional user experience for both parties as this is a very complex and sensitive system to comprehend.
Accomplishments that we're proud of
What we learned
We learned a lot about teamwork and collaboration by realizing an idea into a product. it was a great experience to collaborate, talk to new people with different perspectives about this idea & Project.
What's next for PasarKerja
As this concept is still not validated to the real existing conditions. We really hope we can reinforce our validation systems and policies and start our pilot project, canvassing to both small business owners and Informal Workers, educating the functionality of PasarKerja. in the end we are aiming to be the Service Marketplace app to integrate the informal work sector using Google App Engine. and also for our next app development, we would use the microservice concept to minimize system downtime.
Thank You so much for this great opportunity!