Hi, I am Zuhlof. Zuhlof the Brave. I was created with Optobot - a Bot Authoring tool transforming the Enterprise Chatbot Landscape. Optobot is an efficient and light-weight open-source bot authoring tool developed by Optomatica. What is Optomatica you ask? Well, Optomatica is a deep-tech software consulting company specializing in Artificial Intelligence, Machine Learning and Optimization.
With always putting our expertise to serve the greater good, the team of Optomaticans created me, Zuhlof, a nickname deriving from the Arabic name turtle. Zhulof the Brave I got from all of my friends, especially the seals and sea lions, the seabirds, the fish and all the whales and dolphins. They made me their spokesperson and they loved how I could speak to humans to try to make them reduce their plastic waste and hence save our lives. Did you know that my friends and I are the most affected marine mammals out there? Plastic pollution affects at least 700 marine species, and at least 100 million marine mammals are killed each year from suffocation due to entanglement or blockages in our digestive system!
This is were elbadeel comes in. Elbadeel is an e-commerce platform for eco-friendly products and plastic-free alternatives in Egypt. Launched in August 2019, it is a one-stop-shop for helping people embrace a more sustainable and conscious living style.
Building Opto-deel, with me Zuhlof the Brave, Optomatica and elbadeel joined forces using Optobot to help spread the good cause the companies stand for. The result was a chatbot integrated with Facebook messenger in e-commerce and customer service.
So building Opto-deel, the Optomatica team developed their own DSL to build the bot with ease. They supported that “authors” can train wit.ai with one file and much more. What did the team learn you might ask? They learned how to integrate Optobot with Facebook and how to Integrate and use most of the Facebook messenger’s features. They told me that this project was very inspiring and that it made them discover different Facebook messenger features that Facebook has to offer, which their newly developed product Optobot can support.
The main challenges they faced were related to supporting the different Facebook messenger features in their DSL. It was also challenging to create a bot content that supports e-commerce and customer service as they had never done that before.
Asking the team what could have made Opto-deel better they said; “Everything can be made better with more time and we are sure we could have included all Facebook messenger features to Opto-deel had we entered the competition in an earlier stage. With the time we got, we are proud of Opto-deel with Zuhlof the Brave. We will continue developing him to include all Facebook messenger features and including more actions and commands for him to understand especially in the area of customer service. Zuhlof the Brave will forever be our first eco-friendly spokesperson in the field of e-commerce and customer service ”
I, Zuhlof the Brave, thank the Optomatica team for creating me, and I promise to always fight for the right of a better planet for all the generations to come. Go green and save the planet!
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