Inspiration On several occasions, I have seen family members throughout the hospital lost and often had to assist in redirecting them. But there was this one instance I was on a floor that had 5 different units and an older family member that I had to redirect five times (later learned she had some form of early stage of alziemer or dementia and was very forgetful) and so I taught how stressful her day must have been. On another occasion a young lady shared how she waited on the wrong floor for her family in surgery for hours for her family members surgery to be over, there was no communication, most places were closed and she did not know who to contact and everyone seemed so busy and therefore decided to wait it out it was several hours before she knew how or where her family member was. Navigation around the hospital has been a daunting task for Patients, families and staffs. New York Presbyterian Hospital is a large Institution with different sections and different buildings and can seems very evasive for people who are unfamiliar with the facility Therefore navigation has been proved to be a difficult task. To enhance the patient experience whether it is a joyous moment or an unfavorable moment for patients, guest and families to alleviate the problem we are taking the hassle out of navigation and making the route to the bedside easier but via Nypindoorgps application.
What it does It directs patients and their families from the first point of contact in the institution to the bedside of their family members, it makes contact with care provider accessible and it helps to control visitation numbers at the bedside with ease of conflict with the Unit Assistants and Nurses trying to take care of patients.
How we built it Through collaboration and commitment to enabling a better experience for all
Challenges we ran into Deciding if it is an app or a gadget, finding the technology and just gathering the expertise to make it happen,
Accomplishments that we're proud of being given the opportunity to showcase an Ideology to enable a better experience for Nyp patients, families and staff.
What we learned Strength through respect, commitment, collaboration and a belief through innovation creativity is possible. Therefore enabling us to make a daunting and stressful situations become easier
What's next for NypIndoorgps,If implemented would be an asset to the Nyp Community
