Norman Analysis + Hierarchical Task Analysis

The goal of this project is two-fold. The first is for me to be able to effectively analyze tools through the lens of Norman, such that I can start to identify the right problems to solve. The second is to be able to conduct a hierarchical task analysis (HTA) so that I can start to establish foundations for my projects. Pairing up into groups of 2 or 3, we choose a category of a tool to review (e.g. toasters, toaster ovens, blenders, ATM machines). It must have at least three affordances. These do not have to be physical products but can be user interfaces as well (e.g. Spotify / Pandora, PowerPoint / Keynote). The category of a tool has to align with the starting point of the HTA -- defining the user goal. I will thoroughly analyze my tool through the lens of Norman, discussing through these 6 principles of design: Visibility, Feedback, Constraints, Mapping, Consistency, and Affordance. I will also discuss the tradeoffs between Norman principles and conduct a hierarchical task analysis of the tool I chose.