Important
Apologize for the video and testing, due to error on my local environment so I am unable to test/deploy or even create the youtube video. I believe Google ADK Teams are able to test this because I am new at this challenge. I provide the whole project source code and ready to test or accessed.
Inspiration
Fin.ai was #1 customer service AI agent so I believe with Google ADK I could create better.
Key Features
- Personalized Service:
- Customer recognition
- Context-aware responses
- Order Management:
- Product recommendations
- Inventory checks
- Appointment Scheduling:
- Meeting arrangements
- Confirmation handling
- Support Features:
- 24/7 available
- Status tracking
- Feedback Mechanism:
- Customer feedback collection
- Continuous improvement suggestions
How I built it
Defining requirements, planning the project, designing the solution, coding, testing, and deploying.
Challenges I ran into
I participated alone.
Accomplishments that I'm proud of
Successfully created complex customer service AI agent which needs further development to become the real NexusLM.
What I learned
More complex the project require more teamwork.
What's next for NexusLM
Digital human customer service AI Agent by leveraging NVIDIA GPU.