Important

Apologize for the video and testing, due to error on my local environment so I am unable to test/deploy or even create the youtube video. I believe Google ADK Teams are able to test this because I am new at this challenge. I provide the whole project source code and ready to test or accessed.

Inspiration

Fin.ai was #1 customer service AI agent so I believe with Google ADK I could create better.

Key Features

  • Personalized Service:
    • Customer recognition
    • Context-aware responses
  • Order Management:
    • Product recommendations
    • Inventory checks
  • Appointment Scheduling:
    • Meeting arrangements
    • Confirmation handling
  • Support Features:
    • 24/7 available
    • Status tracking
  • Feedback Mechanism:
    • Customer feedback collection
    • Continuous improvement suggestions

How I built it

Defining requirements, planning the project, designing the solution, coding, testing, and deploying.

Challenges I ran into

I participated alone.

Accomplishments that I'm proud of

Successfully created complex customer service AI agent which needs further development to become the real NexusLM.

What I learned

More complex the project require more teamwork.

What's next for NexusLM

Digital human customer service AI Agent by leveraging NVIDIA GPU.

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