NEXUS Request Ticketing System

A front-end request ticketing and project management system built to be used with any up-to-date WordPress website.

  • Contributors: jamesparkninja, freemius
  • Donate link: Donate me a beer!
  • Tags: ticketing, request, project management, system, basic, ticketing system, request system, tickets, bugs, tracker, freelancing, job quotes, job application, job bidding, client budget
  • Requires at least: 4.6
  • Tested up to: 4.7
  • Stable tag: 2.0
  • License: GPLv2

Details

NEXUS lets you:

  • Add and remove request types!
  • Add request tickets for any purpose!
  • Allow front-end users to submit and comment on requests!
  • Let assignees pick up, apply for, and complete tickets, and in Team Mode even assign other people to pick them up!
  • Send automatic emails to the requestee after every stage - keeping them in the loop every step of the way!
  • Update requests with images and text - perfect for design mockups and further questions!
  • Track time against allocated requests in Team Mode!
  • Auto-calculate request cost, based on hourly-rate (GBP, USD, Au Dollar, and EUR only - for now)!
  • Allow requestees to add a budget for their job and pick which assignee picks up the request!
  • List assignees by prior rating!
  • & More!

Installation

  1. Upload the plugin files to the /wp-content/plugins/nexus directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the 'Plugins' screen in WordPress.
  3. Use the "Nexus Settings" screen to configure the plugin:
  • Select which page to use as the dashboard
  • Create up to 5 request types
  • Add your own logos to the branding
  • Switch debug and email options
  • Toggle time-tracking functionality
  • Select currency and set default hourly rate
  • Toggle between Team Mode and Community Mode

Frequently Asked Questions

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Screenshots

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Changelog

2.0

  • Brand new version
  • Community Mode added
  • Theme options added
  • Public Lists option added
  • Client budget added
  • "Apply for job" functionality added
  • and more!

1.3

  • Added time-tracker and hourly rate calculator functionality.

1.2

  • Cleaner, easier to use admin settings, with added descriptions for better understanding of the functionality.

1.0

  • CRITICAL BUGFIX & DESIGN UPDATE - Fixed bug where assigned requests would be hidden. Updated data display format for requests. Full bug-testing via peer.

0.9

  • CRITICAL BUGFIX - Stops entire plugin from breaking on certain browser configurations

0.8.1

  • Small update adding communicative submenus

0.8

  • Added analytics to allow for easier communitication between user needs and plugin update schedules

0.7

  • Updated "My Requests" list to use a more filtered structure (Assigned / Signoff)

0.6

  • First WordPress release

Upgrade Notice

N/A

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