This project was inspired by a common but overlooked experience: being stuck in long queues in high-traffic environments.
Imagine landing at an airport expecting a smooth journey, only to be delayed by congestion that the system failed to anticipate. What stood out to us was not just the delay itself, but the fact that the system did not respond early enough to prevent it.
We realised that this issue extends far beyond airports. Similar patterns occur in concerts, libraries, service centres, and other crowded public spaces.
This led us to a key insight:
The problem is not the lack of data - it is the lack of timely, coordinated decision-making.
